Major problem!

neo Registered Users
Whenever a slash is in the query then there is a database error, as I get this email:

Database error in vBulletin 4.0.3:
Invalid SQL:
SELECT * FROM seoqueries_terms WHERE term_value='keyword\';

MySQL Error : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ''keyword\'' at line 1
Error Number : 1064
Request Date : Monday, April 26th 2010 @ 03:37:56 PM
Error Date : Monday, April 26th 2010 @ 03:37:57 PM

Posts

  • neo Registered Users
    Well, even worse news. When a user clicks the link from Google that has a slash in the keyword, it not only causes that MySQL error but my website does not display and shows a Page not available message.

    I am a paying customer for the Gold version of this product. To prevent database errors and to prevent people not being able to access my site, I have had to disable this modification. This message is not meant to be hostile but this is something that I paid for to improve my website but rather this has been hurting it and I can't even receive a reply from you. Please respond respectively, and please issue a fix or I will be forced to obtain a refund.

    Likewise, please don't reply with an excuse on how busy you are. I would rather prefer a response with actual worth to me.

    Thank you!
  • MOGmartin Registered Users, 500 Post Club
    the fix for this is going to be released late next week. I have infact had a number of other projects that are completing this week for public launch, including a price comparison add-on for wordpress, and a further three SEO plugins for vBulletin.

    Apart from that I do have my day-job and family - so Im pretty hectic! Please accept my apologies for the delay in this bugfix, but all will be solved in the next 9 days - I absolutely promise!!

    thanks again

    MOG
  • universosymbian Registered Users
    I am a paying customer for the Gold version of this product.


    the product paid for and need support


    Payment sent shopping cart (unique transaction ID No. 2TV.... EDIT: Removed by MOG for privacy, paypal transaction ID's should not be publicly displayed... thanks, Martin


    problem caused by the product


    Database error in vBulletin 4.0.3:

    Invalid SQL:
    SELECT * FROM seoqueries_terms WHERE term_value='nokia 5800 C: \Private\10202BE9\persists\';

    MySQL Error : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ''nokia 5800 C: \Private\10202BE9\persists\'' at line 1
    Error Number : 1064
    Request Date : Thursday, May 6th 2010 @ 12:15:50 PM
    Error Date : Thursday, May 6th 2010 @ 12:15:50 PM
    Script :
    Referrer :
    IP Address
    Username : No Registrado
    Classname : vB_Database
    MySQL Version :



    Database error in vBulletin 4.0.3:

    Invalid SQL:
    SELECT * FROM seoqueries_terms WHERE term_value='no tengo la carpeta 10202BE9 C:\private\';

    MySQL Error : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ''no tengo la carpeta 10202BE9 C:\private\'' at line 1
    Error Number : 1064
    Request Date : Thursday, May 6th 2010 @ 06:59:53 AM
    Error Date : Thursday, May 6th 2010 @ 06:59:53 AM
    Script :
    Username : No Registrado
    Classname : vB_Database
    MySQL Version :



    I need a solution as soon as possible
  • MOGmartin Registered Users, 500 Post Club
    my developers have been on holiday this week (its a national holiday in the country that they are based) but have this flagged as an urgent bug to fix early next week,

    thanks

    MOGmartin
  • universosymbian Registered Users
    MOGmartin wrote: »
    my developers have been on holiday this week (its a national holiday in the country that they are based) but have this flagged as an urgent bug to fix early next week,

    thanks

    MOGmartin


    Forum: Priority Support for GOLD Members

    I certainly have access to the area of paying customers and I can not access
  • neo Registered Users
    Really disappointed that a fix still has not been made. Can you just issue me a refund, I uninstalled this modification since I can't use it due to the above problem.
  • universosymbian Registered Users
    MOGmartin wrote: »
    the fix for this is going to be released late next week. I have infact had a number of other projects that are completing this week for public launch, including a price comparison add-on for wordpress, and a further three SEO plugins for vBulletin.

    Apart from that I do have my day-job and family - so Im pretty hectic! Please accept my apologies for the delay in this bugfix, but all will be solved in the next 9 days - I absolutely promise!!

    thanks again

    MOG

    if not solve this problem I ask that my money back
  • neo Registered Users
    Still waiting... Could you just pleas issue me a refund please. I am unable to use this product.
  • linuxtuts Registered Users
    This is scary to think I just bought this product Mates.
    Any word yet on the fix ?
    Or better yet an update on the product itself. ( file hasn't been touched since 3-10-2010 )

    Thanks,
  • MOGmartin Registered Users, 500 Post Club
    hi guys - I have been off the forum, and these plugins since starting another project I initially estimated at being 3 weeks, thats turned out to be closer to 4 months.

    I realise thats of little use to you guys though, its not an excuse, its just the reason Ive not been able to look at any of this other stuff.

    1) to remove the branding on the fuzzySEO - just set the accreditation to be in the footer and it will disappear.

    2) the bug of the trailing slash I need to release new code to fix, I will get that out next week (my other project is finally coming to an end over the weekend.

    thanks

    MOGmartin
  • linuxtuts Registered Users
  • universosymbian Registered Users
    MOGmartin wrote: »
    hi guys - i have been off the forum, and these plugins since starting another project i initially estimated at being 3 weeks, thats turned out to be closer to 4 months.

    I realise thats of little use to you guys though, its not an excuse, its just the reason ive not been able to look at any of this other stuff.

    1) to remove the branding on the fuzzyseo - just set the accreditation to be in the footer and it will disappear.

    2) the bug of the trailing slash i need to release new code to fix, i will get that out next week (my other project is finally coming to an end over the weekend.

    Thanks

    mogmartin

    please i need the new version of the product, i have the receipt of the purchase


    now you have to do the update for customers who have purchased the product
  • bnimbhal Registered Users
    MOGmartin wrote: »

    1) to remove the branding on the fuzzySEO - just set the accreditation to be in the footer and it will disappear.

    thanks

    MOGmartin

    I have purchased the gold version, and don't have programming knowledge, can you explain it so that a lay man can understand.
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